Maintenance Repair et Overhaul (MRO) sales

  • Maintenance

HNI reserves the right to choose the location where the Client's equipment is sent for MRO, depending on the type of work to be carried out, the quality of the service offered and its location in the interests of the Client. HNI only commits to entrust the Client's equipment to a part-145 or equivalent certified player.

  • Proposal Repair

The equipment sent by the Client as part of the MRO is the subject of a Proposal Repair upon receipt of the Quotation following an inspection by the manufacturer. HNI cannot commit to issuing a fixed price at the Client's request until an inspection has been carried out by the
manufacturer or any authorised workshop.
This Proposal Repair contract drawn up by HNI only prices the maintenance of the Client's property in accordance with the latest manufacturer's standards.

  • Acceptance and rejection of quotations

Without prejudice to the "Transfer of Ownership" clause, the Client may refuse the quotation sent by HNI. In this case, the Client will be responsible for the return of the non-avionisable equipment and for the payment of the relevant transport costs between HNI and the maintenance workshop or the manufacturer, as well as the operating costs incurred by the maintenance workshop or the manufacturer.

On acceptance of the quotation, the Client authorises the workshop or manufacturer to carry out the necessary work. He then commits to paying all the costs incurred by his equipment without reservation, at the latest 30 days after acknowledgement of receipt of his order.

  • Transfert of ownership

In the case of an MRO contract, the Client retains ownership of the equipment subject to the outcome of the inspection by the authorised workshop or the manufacturer. HNI is not involved in the inspection process of the Client's equipment and cannot be held responsible for any decision taken by the manufacturer or the authorised workshop as to the conformity of the equipment with the relevant authorities. The workshop or the manufacturer reserves the right of ownership over the equipment inspected if its use could harm the integrity of an appliance in accordance with the manufacturer's standards. In this case, the equipment may be scrapped on site by the authorised representative and its property confiscated in order to destroy it.

Standard Exchange sales

Standard exchange conditions applicable :

1. The Client is responsible for the condition of its counterpart, and commits to supplying a core unit in normal conditions of use and expiry, which may require overhaul maintenance (TSN; CSN; TBO), and which has not been subject to any accidents or incidents (e.g. material accident, fire, sudden stoppage, successive couples, etc.) or FOD.
2. The documentation (Log Card and history since manufacture) must be complete and up to date with the manufacturer's standards at the time the core unit is sent.
3. In the event of non-return of the counterpart, or non-compliance with the required condition of the core unit (which could not be revised) rendering the standard exchange inapplicable, the amount of 40% of the new price, estimated value of the counterpart will be invoiced and due in addition to the price of the standard exchange.
4. The return period for the counterpart is 10 days (Europe Zone) and 15 days (International) following receipt of the manufacturer's invoice by HNI, for Safran parts. This period is
extended to one month following dispatch of the order by HNI for other parts. The Client will be charged late delivery penalties set by the manufacturer (See Details of Penalties).
5. The core unit documents (Log Card) are checked before the transaction.
6. Helinetwork International undertakes to provide a justification for the additional costs applied after the expertise of the Client's core unit (if applicable), and to proceed with
reimbursement (if applicable), within a reasonable period of time, in accordance with the conditions sub-mentioned in the "Billbacks" appendix.

 

Potential additional costs NOT included in the standard exchange agreement 

Additional costs apply:

1. Any spare parts required that are not known in advance.
2. Physically missing parts and any normally serviceable/repairable parts that require replacement or major refurbishment/work (as defined below), found during the detailed overhaul inspection and rejected.
Rejection is due to, but not limited to, corrosion, abuse, misuse, over-torque, abnormal wear or physical damage (non-exhaustive examples: bearings, housings, etc) or cycles and hours consumed in excess of what is stated on the Log Card or FOD. This damage is invoiced to the Client in terms of time and materials once the Overhaul (O/H) inspection has been completed and will be deducted.
3. The application of any service bulletins required to bring the Client’s core unit up to standard following the last revision of the service bulletin.

 

Applicable penalties 

Applicable penalties in the event of non-return of the counterpart within 10 days (Europe Zone) and 15 Days (International) following receipt of the manufacturer's invoice by HNI, for Safran parts. This period is extended to one month following dispatch of the order by HNI for other parts.

Safran Helicopters Engines :

• Engines or engine components: €250 per day (2024 rates)

• Accessories or spares: €70 per day (2024 rates)