FAQ
There you will find the questions we are asked most often and even more.
To create your Rotorplace account in order to have access to our prices and order the parts you need 24/7, simply fill in the registration form here.
Your request will be reviewed by our team within 2 working days. The creation of a Rotorplace account is exclusively reserved for helicopter operators and maintenance workshops.
However, if your request is denied, we remain at your disposal by email for any orders you may have.
Some of our products do not have visible prices on Rotorplace. To obtain a quote, please send us an email to sales@helinetwork.com
We'll get back to you as soon as possible.
You will find different product conditions on Rotorplace.
"New" refers to new products delivered directly from the manufacturer.
"Overhauled in standard exchange" allows you to obtain a part more quickly than during a traditional overhaul or repair process.
Helinetwork International will collect your part and have it overhauled or repaired at your own cost. In exchange, we immediately send you a second-hand part in flying condition, at a favourable price. Standard exchange is an excellent solution if you are AOG (aircraft on ground).
"MRO" stands for "maintenance, repair and overhaul" and consists in sending your part for repair, overhaul or inspection within standard deadlines. Once the maintenance operations have been completed by the workshop, we receive the parts, check the documents and return them to you as quickly as possible.
We also have used parts available for outright sale in our "Consignment" category.
Most of these parts are held in stock at our warehouse and are dispatched immediately when ordered.
Whatever the condition of our parts, they are all 100% certified and sold with their documents.
On Rotorplace, you will find periodical inspection kits detailing the parts to be overhauled, inspected or replaced on Safran Arriel and Arrius engines, according to the remaining flying hours.
You can search for your engine version and find the corresponding periodical inspection kit.
From these kits, you can order or send for overhaul/repair all the parts that have reached their maximum flight time, without making a mistake.
These tables allow you to keep precise track of your parts and their remaining flying time.
"MRO" stands for "maintenance, repair and overhaul" and consists in sending your part for repair, overhaul or inspection within standard deadlines. Once the maintenance operations have been completed by the workshop, we receive the parts, check the documents and return them to you as quickly as possible.
You can use our exclusive MRO search mode, which allows you to search for the part you need, directly by Part Number or manufacturer.
On Rotorplace you will find IPCs (illustrated parts catalogues), which are detailed views of helicopter components (engines, modules, plexiglass, cargo hooks, installation kits, etc.).
These IPCs allow you to order small spare parts for your helicopter without making a mistake about the part number and the quantity required.
If you are not satisfied with all our answers, we will be delighted to answer your questions by e-mail: info@helinetwork.com
